Coronavirus Policy


ARTS CAFE UPDATE

The Arts Cafe is TEMPORARILY CLOSED

Cornwall is now subject to the UK Government’s LOCKDOWN. We will reopen when possible.


ART SHOP UPDATE

The Art Shop is TEMPORARILY CLOSED

For all enquiries please email us at arts@truroartscompany.co.uk.

CALL & COLLECT SERVICE

If you are in need of art supplies you can call us on a Tuesday or Saturday between the hours of 10am & 12:30pm. Alternatively please email arts@truroartscompany.co.uk at any time with your name and phone number.We’ll call you back, chat you though your requirements, take payment over the phone, and organise an appropriate time for you to collect the goods from outside the shop, or alternatively, we can pop them in your car boot.


There is no minimum spend for collection. Collections are only possible on a Tuesday or Saturday, 10am – 12:30pm


WORKSHOP UPDATE

February workshops have been postponed due to the national lockdown. Workshops from March onwards will go ahead as planned unless further restrictions are imposed. Our workshops are classed as educational and the following measures are in place to keep everyone safe:

You are required to bring a face covering, unless exempt.

Workstations are positioned 2 metres apart and 1+ metre must be maintained when moving around the room.

Hand sanitiser, surface cleaner wipes and gloves are always available.

Extensive cleaning of the venue is undertaken between workshops.

Around a week ahead of the workshop students receive an email reminder that includes updated coronavirus guidance.

We can only refund bookings when the space has been filled.

If a workshop is unable to go ahead due to coronavirus we will postpone and offer a revised date.

“Excellent venue-safe environment”
“Great venue, good space”
“Very well managed for Covid”

RECENT FEEDBACK FROM STUDENTS

WORKSHOP CANCELLATION POLICY

Please contact us via email if you have a coronavirus related reason you cannot attend a workshop; otherwise we can only refund a booking if we can fill the space.

Kind regards,
The TA Team

workshops@truroartscompany.co.uk
01872 240567


We are following all advice, guidelines and laws set by the UK Government. Please go to https://www.coronavirus.gov/ for more information.

Contact Us

T: 01872 240 567

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